Order Cancellations.

If you would like to cancel an order or service once it has been placed, you can request cancellation by emailing Intrepid Systems LLC at support@intrepidsystemsllc.com. Intrepid Systems LLC cannot guarantee that you will be able to cancel the order.  If any part of your order cannot be fulfilled for any reason (other than you’re not being present to sign for a delivery when that option is selected at checkout), that part of your order will be automatically cancelled and you will not be charged for the items that comprise the unfulfilled part of your order.  When requesting an order cancellation via email, be sure to included your order number.

Signed-for Deliveries.

During checkout, if you choose to sign for delivery for an order and you are not present when the order arrives during the delivery window you chose, then you may be charged (a) for the value of the perishable items in your order, like cold groceries, and associated taxes and other fees, as those perishable items will be discarded, (b) a service fee to offset our costs in arranging for the redelivery or discarding of your order, or (c) both.

Return and Refund Policy.

You can find the applicable return policies here. By placing an order you acknowledge and understand that initiating a fraudulent return or chargeback is prohibited by law and you hereby agree to indemnify, defend and hold harmless Intrepid Systems LLC, the merchant and each of their affiliates from any claims, losses or liabilities arising from or in connection with your fraudulent return or chargeback or any other violation of the applicable return policy.

Item Prices and Related Fees.

Item prices and applicable fees (such as taxes) may vary. The item price and fees will be displayed to you, and your payment method will be charged, in your local currency. Services may vary please contact us for a free quote.

Payments.

You agree that the Intrepid Systems LLC Payments Terms of Service – You agree that when you choose to pay for items purchased from Intrepid Systems LLC, you authorize the merchant to submit the charges (and in the case of refunds, credits) to the payment instrument registered with your Intrepid Systems LLC Payments account. Intrepid Systems LLC processes payment transactions (including any returns/refunds) only through Square.  Once your registered payment instrument is authorized, your payment obligation to Intrepid Systems LLC shall be deemed completed and discharged. Purchases made through Square are also subject to the terms and conditions governing your payment instrument between you and the issuer of your payment instrument. You are responsible for any charges and related fees that may be imposed under the payment instrument terms and conditions as a result of your use of a payment instrument.

You acknowledge and agree that your purchases of items through Square are transactions between you and Intrepid Systems LLC, and not with GPC, or any of their affiliates.

Title Estimated and Final Sales Taxes.

Service sales are online sales and are processed as online transactions. You will receive an electronic receipt for your order. Intrepid Systems LLC does not take title for any Service items. Rather, title for each item you purchase will pass directly from the merchant to you, either in the merchant’s store at the point of sale if Intrepid Systems LLC arranges for delivery of the items, or at the delivery address if the merchant arranges for delivery of the items from the merchant’s warehouse or distribution center. Sales tax will be calculated at the time title passes to you. Any item replacement or other protection afforded to you by Intrepid Systems LLC or the merchant for damage or loss that occurs in transit is offered as a matter of customer service only and is not intended to alter the transfer of title for items. Intrepid Systems LLC may display estimated taxes on your purchase to you online during the purchase process; however, your final receipt will display the final sales tax calculated. In jurisdictions where Intrepid Systems LLC is not required to remit sales tax directly to the taxing authority, each merchant is solely responsible for calculating and informing Intrepid Systems LLC how much sales tax to collect on each order. Intrepid Systems LLC will collect the instructed amount from you on behalf of the merchant and will remit those funds to the merchant. In jurisdictions where Intrepid Systems LLC is required to calculate and remit sales tax directly to the taxing authority, Intrepid Systems LLC will collect the tax from you and then remit those amounts to the appropriate taxing authority.

Proprietary Rights.

Nothing in these terms gives you a right to use any of Intrepid Systems LLC’s trade names, trademarks, service marks, logos, domain names, and other distinctive brand features.

Warranties.

SERVICE AND THE ITEMS PURCHASED THROUGH SERVICE ARE BROUGHT TO YOU “AS IS” AND “WITH ALL FAULTS.” NEITHER INTREPID SYSTEMS LLC NOR THE MERCHANTS THAT SELL THE ITEMS THROUGH SERVICE MAKE ANY WARRANTIES OR PROMISES ABOUT THE ITEMS PURCHASED THROUGH SERVICE. FOR EXAMPLE, NEITHER INTREPID SYSTEMS LLC (NOR THE MERCHANTS) MAKES ANY PROMISES OR COMMITMENTS ABOUT THE FUNCTIONALITY OF THE ITEMS, OR THEIR QUALITY, DURABILITY, SAFETY, RELIABILITY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS. SOME JURISDICTIONS PROVIDE FOR CERTAIN WARRANTIES, LIKE THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. TO THE EXTENT PERMITTED BY LAW, INTREPID SYSTEMS LLC (AND THE MERCHANTS) EXCLUDE ALL WARRANTIES AND INTREPID SYSTEMS LLC (AND THE MERCHANTS) ALSO DISCLAIM AND EXCLUDE ALL REMEDIES, DAMAGES OR FINANCIAL LOSSES INCLUDING REPAIR AND REPLACEMENT REMEDIES, DIMINUTION IN ITEM VALUE, INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

If you need a copy of the manufacturer’s warranty for a product purchased via Service, please contact the manufacturer or visit its website for more information. In some cases, you may be able to access the warranty information from the product’s detail page within Service.

For items purchased from the Intrepid Systems LLC Store merchant via Service, the Data and Deactivation, Defects; Warranties; Disclaimer of Warranties, and Device Features Outside of Intrepid Systems LLC’s Control sections of the Intrepid Systems LLC Store Terms of Sale for Devices apply to your purchase of those items. 

Your Service Account.

Intrepid Systems LLC may terminate or suspend your Service user account at any time for any reason. If any suspension or termination of your Service account by Intrepid Systems LLC results in you not receiving an order placed before such suspension or termination, you will receive a full refund for such order.

Notice and Communications.

Intrepid Systems LLC may contact (i) you, (ii) the consumer, (iii) the applicable shipping company, (iv) your item manufacturer, and (v) any other relevant party regarding any claims you file.

Intrepid Systems LLC may also (i) contact you to request feedback about your experience with the item(s), the merchant, and/or Service, and (ii) contact companies (e.g., shipping companies, shipment tracking companies) on your behalf to request shipment tracking information shared by or on behalf of the merchant.

Intrepid Systems LLC may communicate with you regarding your purchase by means of electronic communications, including (i) sending electronic mail to the email address that you provided to the merchant or to Intrepid Systems LLC, or (ii) sending you a post-purchase survey when you purchase on Intrepid Systems LLC. You agree that Intrepid Systems LLC may communicate with you by means of electronic communications the following: these terms (and revisions or amendments), your purchases, notices or disclosures regarding Purchase Protection, refunds, and any other matter relating to your use of Service.

Electronic communications will be deemed received by you when Intrepid Systems LLC sends the electronic communication to your email address. For those communications or records that Intrepid Systems LLC is otherwise required under applicable law to provide in a written paper form to you, you agree that Intrepid Systems LLC may provide those communications or records by means of electronic communications. The following additional terms will apply to such electronic communications: (i) you may request a paper copy of such an electronic communication, and Intrepid Systems LLC reserves the right to charge a fee to provide such paper copy; and (ii) Intrepid Systems LLC reserves the right to terminate your use of Service or your Purchase Protection if you decline or withdraw consent to receive electronic communications from Intrepid Systems LLC.

In addition to the electronic communications authorized under this section, statements, notices and other communications to you may be made by mail, e-mail, or other reasonable means. Intrepid Systems LLC may also provide notices of changes to these terms or other matters by displaying links to notices on the websites of Intrepid Systems LLC or a Intrepid Systems LLC-affiliated or partner company. Notice to Intrepid Systems LLC may be made by mail to: Intrepid Systems LLC LLC, 1209 Pacific Ave, Beachwood, NJ 08722, United States.

Disputes.

Notwithstanding anything to the contrary in these terms, you agree to release Intrepid Systems LLC, its affiliates, and its and their respective officers, directors, employees, agents and contractors (collectively, “Intrepid Systems LLC Parties”), from all claims, demands and damages (actual and consequential) arising out of or in any way connected with a dispute between you and any merchant. Except in connection with the claims process as described herein, you agree that you will not involve Intrepid Systems LLC Parties or any of their affiliates in any litigation or other dispute arising out of or related to any transaction, agreement, or arrangement with any merchant, other customer, advertiser or other third party in connection with the Purchase Protection. If you attempt to do so, (i) you will pay all costs and attorneys’ fees of all Intrepid Systems LLC Parties and will provide indemnification as set forth below, and (ii) the jurisdiction for any such litigation or dispute will be limited as set forth below.

Indemnification.

To the extent permitted by applicable law, you agree to indemnify, defend and hold harmless the Intrepid Systems LLC Parties from and against any and all claims, demands, causes of action, debt or liability, including reasonable attorneys’ fees, including without limitation attorneys’ fees and costs incurred by the Intrepid Systems LLC Parties arising out of, related to, or which may arise from:(i) your purchase of an item on Intrepid Systems LLC; (ii) your use of the Purchase Protection offered by Intrepid Systems LLC; (iii) any breach or non-compliance by you of any term of these terms (including any Intrepid Systems LLC terms incorporated by reference in these terms) or any applicable policies; (iv) any dispute or litigation caused by your actions or omissions; or (v) your negligence or violation or alleged violation of any law or rights of a third party. This defense and indemnification obligation will survive these Service Terms and your use of Service.

Changes to the Service Terms.

Intrepid Systems LLC may add to, delete from or modify the Service Terms at any time. You should check the Service Terms regularly. Changes to the Service Terms will not apply retroactively and will become effective 7 days after posting. In the event that you do not agree with any such modification, your sole and exclusive remedy is to terminate your participation in Service. If any change to the Service Terms is found invalid, void, or for any reason unenforceable, that change will be deemed severable and will not affect the validity and enforceability of any remaining changes or conditions. YOUR CONTINUED USE OF SERVICE AFTER WE CHANGE THE SERVICE TERMS CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES